Discovery Gateway Online Ticketing
Discovery Gateway will be utilizing an online admission ticketing system. Tickets need to be purchased online to visit the museum. Please print off your ticket/receipt or have it available to show on your phone when you arrive.
Admission Ticket Time Blocks
Each day we will have 3 two-hour time blocks that you may purchase admission tickets for: 10:00 am-12:00 pm, 1:00 pm-3:00 pm, 4:00 pm-6:00 pm. To ensure social distancing guidelines only a limited number of guests will be able to visit the museum during each 2-hour time block. You will have 2 hours to explore and play in the museum with your ticket purchase.
Tuesday’s from 10:00 am-12:00 pm are reserved for guests who are in the “high-risk” category. If you or a family member are not considered “high-risk” please choose another time to come to the museum.
Please make sure to arrive on time for the time block that you purchased in order to participate in the full experience.
If you need to reschedule your tickets please contact our admissions desk at 801-456-5437. Thank you for helping us ensure that we have a successful re-opening!
Be sure to sign-in on our buy tickets page first to obtain your discount for free entry. Please ensure that your membership is registered to receive a discount. For help registering see the instructions here.
*Note* Members if you reserve tickets and find that you can not come to the museum please call 1-801-456-5437 and cancel your tickets so that others may use them. Thank you for helping us to have a successful reopening!
Guest Pass Holders
If you have a Guest Pass that you would like to use, you will need to contact our admission staff between the hours of 10:00 am – 5:00 pm Tuesday – Saturday to reserve tickets at 801-456-5437.
*Note* If you reserve tickets and find that you can not come to the museum please call and cancel your tickets so that others may use them. Thank you for helping us to have a successful reopening!
Connect Pass Card Holders
If you have a Connect Pass that you would like to use, please contact our admission staff between the hours of 10:00 am-5:00 pm Tuesday-Saturday to purchase tickets at 801-456-5437.
All Other Discounts
At this time we are unable to accept any other discounts or promotions due to capacity limitations. Discounts with expiration dates that are due to expire during this time such as Admit Ones, Family Passes or Reaction Time Passes will be extended until our capacity limits change.
Safe Play Procedures for Guests
Wear a mask – Masks are required for everyone ages 2 and up. This is a safety measure for yourself and others. If you come to the museum without a mask you may purchase one.
Play Healthy – Please do not come into the Museum if you or anyone in your party is sick, has a fever, has been around someone with COVID-19 or had symptoms of COVID-19.
– Cough or sneeze into your arm and remind your children to do the same
– Wash and/or sanitize your and your children’s hands often
– After using a prop or a small item in an exhibit, place it in the receptacle labeled as “Used/Dirty”
– Food, drink and gum most be enjoyed outside the museum for everyone’s safety
Play as a Group – Stay in your family group and maintain a 6-foot distance from other groups by following signage and instructions throughout the museum
– Be respectful of others and their space. If you feel someone is not following these protocols, please let a staff member know so they can remind them.
Play Together – Parents and caregivers please stay with your children at all times.
For a full list of our Safe Play Procedures click here!